Terms and Conditions


Lead Times
Depending on the piece, our lead times run approximately 4-9 weeks.

Payments
Full payment must be processed before production can begin. We accept all major credit cards, check payments, and wire transfers.

Returns & Refunds
Orders cancelled before work begins will be fully refunded with the exception of a 10% transaction fee and the payment processing fee. Orders cancelled after production has started will be refunded as company credit with the exception of a 30% restocking fee. All orders that have been shipped are final sale and therefore non refundable.

Shipping
Shipping fees and expenses will be the sole responsibility of the client.

International Shipping
Oldemburg ships worldwide. Customs fees should be considered when placing an order. Any fees associated with customs are not the responsibility of Oldemburg.

Trade Discount Pricing
Please contact us for trade pricing information.